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20121103
20121103
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to come here and help us, we need assistance. please. >> reporter: there is now hope. >> there is a renewed hope and spirit, and that is what they needed. >> reporter: families crowded around the tables to pick up canned food and ready to eat meals, with more than 100 lining up for dry ice, others bringing clothing for their neighbors. temperatures are dropping tonight and parents here are worried about their children. the homeland security chief and fema officials today oversaw the relief effort. >> folks are going to be going door-to-door in these communities and making sure that nobody is left out. >> reporter: as one person put it, it is not charity, it is humanity. >> i'm from brooklyn, here since saturday, today is my day off, i'm here trying to help a little more because it is like a bomb hit. >> reporter: ester doesn't even know where to start. >> we need help here, we truly do, we need somebody to come and tell us which way to go, how to go, everybody is becoming so frantic. >> reporter: she feels lost in her own neighborhood, there is the boat lodged in her
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